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Powering best-in-class experiences from booking to beyond.

Your goal is to provide an unforgettable guest experience. Our goal is to help you deliver that experience.

Submit your request

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Report Hightlights

35%

of participants feel the bill delivery method impacts how quickly they pay.

54%

of participants feel the bill delivery method impacts how quickly they pay.

14%

of participants feel the bill delivery method impacts how quickly they pay.

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Better and faster service.

With market-leading payment processing solutions that offer simple, secure transactions at every touchpoint. We know the hospitality industry inside and out.*

Read our Hospitality Payments Transformation eBook

Download eBook

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Powering best-in-class payment experiences from booking to beyond

Your goal is to provide an unforgettable guest experience. Our goal is to help you deliver that experience—with market-leading payment processing solutions that offer simple, secure transactions at every touchpoint*. We know the hospitality industry inside and out.

One payment provider: that’s all you need

As a Wyndham Hotels & Resorts approved provider for payment processing, Elavon can be your single source for merchant acquiring, payment gateway, data security, and third-party payments. Elavon helps make accepting card payments convenient and secure. The best part is that you have one contact and one source of reporting for all your operational needs.

All-in-one payment subscription program

Our payment subscription program allows you to combine merchant acquiring, payment gateway, transaction security and your payment terminals into to one monthly fixed fee. This program allows you to upgrade to the latest and greatest payment terminals with no upfront costs. Not only that, but your equipment costs change from a Capital Expenditure to an Operational Expenditure, which can help reduce initial cash outflow.

Other ways to contact us

Phone icon

866-868-3391

enterprisefranchisesales@elavon.com

Wyndham clerk with two customers

Let's get started.

Complete this form and one of our hospitality representatives will be in contact to get you started.

First Name First name is a required field

Last Name Last name is a required field

Company name

Work Email Address You must use a valid email address.

Work Phone number Mandatory field - No special characters (-/.,) are needed

Please add your Site ID? Site ID is a required field

Current Property Management System (PMS) Select a value from the list

Opt in for email marketing By clicking submit, you accept Elavon Privacy Policy Your privacy is important to us. By clicking 'Submit' you agree to our terms. By providing us with an email address you are expressly consenting or providing implied consent to receiving email communications — including but not limited to Marketing material/Advertising, Promotions, Sales Campaigns, and Questioner/Research Surveys. By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later convert to a cellular number, you are expressly consenting to receiving communications — including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system—from us and our affiliates and agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider.

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All-in-one payment subscription program

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Section Headline

Highlighting payment trends affecting government agencies and municipalities, our inaugural report presents data on the shifting payments landscape representing an opportunity for government agencies and municipalities to enhance the speed, security and customer satisfaction related to billing and payments.

The report highlights consumer preference for digital payment options and, due to COVID-19, this demand will continue to grow.

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Section Headline

The report highlights consumer preference for digital payment options and, due to COVID-19, this demand will continue to grow.

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Poynt Terminal

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Read now

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Build your brand, discover savings and drive revenue.

Our solutions help empower you to increase guest loyalty by offering benefits like secure, cloud-based invoicing for events and hassle-free currency conversion services for international travelers. Whatever your goals, our consultants work with you to solve challenges, simplify processes, and help you earn rave reviews from your guests.

Reduce chargebacks and drive revenue.

Replacing paper authorization forms with cloud-based invoicing helps minimize the risk of PCI-DSS violations. Our Converge Hospitality system issues real-time digital email invoices for third-party customers or planners so they can securely pay online for amenities or room-related charges.

Dynamic Currency Conversion boosts revenue.

Make life simpler for international travelers with the option to view and pay for transactions in either local or their home currency. We cover 66+ global currencies for any qualified Visa® or Mastercard® transaction. Your hotel can earn a rebated commission on qualified DCC transactions. Help build your brand, discover savings and drive revenue.

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Hospitality payment solution features

Merchant acquiring

A single network that accepts multiple payment types raises the bar for your brand and your guests. Our solution offers fast, flexible convenience with full authorization, processing, settlement and support for credit and debit card transactions. We support all major credit cards and mobile wallets.

Merchant Acquiring icon

Hospitality payment solution features

Fusebox: Our hosted payment gateway

Designed to handle payments simply and safely, Fusebox is a secure, reliable, and PCI-DSS-certified hosted gateway that connects with your property management system to provide EMV chip card acceptance, tokenization and encryption.

Poynt Terminal

Hospitality payment solution features

Transaction Security

Fight fraud and defend against data breaches with multiple layers of security. By combining EMV, encryption, and tokenization, our approach locks down sensitive payment information to give your guests and your brand peace of mind.

Transaction security icon

Hospitality payment solution features

Next-generation EMV payment devices

Be prepared for evolving market needs with our certified EMV devices. Their NFC-enabled operating systems let you accept contactless payments and mobile wallets, including Apple Pay® and Google Pay®, for a frictionless guest experience.

Terminal portfolio icon

Hospitality payment solution features

Food and beverage payments

Make dining more satisfying for guests and easier for your team with mobile ordering and tableside payments. Fast, safe, and simple, these convenient options can speed table turnover, reduce chargebacks and meet guest expectations.

Food and Beverage icon

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Preferences

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Download

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Preferences

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Terminal device

Ingenico Lane 3000

Elavon terminal device Ingenico Late 3000

Contactless, EMV (Chip Card) & mobile (NFC) ready
EMV and PCI certified
Small footprint

Included in subscription:

Up to 85 rooms: 2 devices
86 to 165 rooms: 2 devices
166 to 205 rooms: 3 devices
206+ rooms: 4 devices

Download

Terminal device

Ingenico Lane 7000

Elavon terminal device Ingenico Late 7000

Contactless, EMV (Chip Card) & mobile (NFC) ready
Signature Capture ability
EMV and PCI certified
Medium footprint

Included in subscription:

Up to 85 rooms: 2 devices
86 to 165 rooms: 2 devices
166 to 205 rooms: 3 devices
206+ rooms: 4 devices

Download

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Open account

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Set-up device

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Awards and recognitions

Serving our customers at the highest excellency

Logos for desktop Logos For Mobile

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Answers to commonly asked questions.

What is a payment gateway?

Payment gateways let you accept credit card transactions from customers, transmitting the payment card data to the involved transaction acquirer for processing, settlement and funding of your payments. Our Fusebox payment gateway offers secure, real-time connectivity to leading payment processors, point-of-sale (POS) providers, and property management software (PMS).

How do you ensure transaction data is secured?

Our payment solutions are designed to protect sensitive payment data through encryption, tokenization and well defined fraud rules. Our available secure EMV card readers accept chip cards and tap-and-go payments and use the most up-to-date security technology to help safeguard payment data.

Do your solutions integrate with property management systems?

Yes. We offer seamless solutions that integrate with your PMS systems to support EMV chip card acceptance, tokenization and encryption.

Do you offer reporting tools?

Yes. Our customized reporting tools offer insights that help you analyze transaction data for one or multiple properties.

Do you offer solutions for managing third-party payments?

Yes. Our cloud-based Converge Hospitality system lets your team issue a real-time digital email invoice to a third-party customer or meeting planner so they can securely pay online for amenities or room and event-related charges.

Do you offer contactless payment solutions?

Yes. Our available EMV contactless payment devices are designed to create a safer environment for your guests and your team by minimizing touchpoints at one or multiple properties.

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Chargeback Guide
Download to learn more on how to protect your business from chargeback fraud.

2023 Lodging Payments Strategy Report
Read our latest article to learn more of your peers insights.

Deep Dive: How a good payments experience makes hospitality stronger
Read more about it

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Additional resources

The surge of chargebacks threatens healthcare

January 29, 2019

How to make the most of your Poynt tablets

August 02, 2016

Moving away from touch-screen payments

June 26, 2020

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About Elavon

Elavon is a leader in payment processing. We have provided payment processing services to Costco Members for over 20 years. Our transparent Costco Member pricing and hands-on customer service help ensure that you can focus on your customers—instead of your processing.

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Disclosures:

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries. For a list of compatible Apple Pay devices, see . Google Pay is a trademark of Google LLC. Samsung Pay is a trademark or registered trademark of Samsung Electronics Co. Ltd. Use only in accordance with law. App is downloadable from the Google Play™ store. Products and services may be subject to credit approval. Eligibility requirements, restrictions and fees may apply. Please see your U.S. Bank representative for more information.

All products and services are provided solely by Evalon Inc. and not Wyndham Hotels & Resorts, Inc. (WH&R) or its subsidiaries. Neither WH&R nor its subsidiaries are responsible for the accuracy or completeness of any statements made in this advertisement, the content of this advertisement (including the text, representations and illustrations) or any material on Elavon's website to which the advertisement provides a link or a reference. Your access to and use of such third party websites and applications and any correspondence or transactions that you may enter thereon, are exclusively governed by the terms of use and policies of those websites and applications. We provide links to third party websites and applications for your convenience and information only, and you use them at your own risk. Please refer to the applicable brand specifications for your property prior to purchasing products. Nothing herein constitutes an offer, commitment or obligation of any kind on the part of WH&R and WH&R disclaims any liability associated with any purchase or use of the products or services offered by Elavon Inc.

Wyndham Hotels & Resorts® is a registered trademark used under license.

*Elavon works with 7 of the top 10 largest hotel brands in the U.S.